To fix this issue, you should check the following things: 1. WD discovery will not install on my Microsoft surface pro x. I know it has an ARM processor, does that affect the instillation of the harddrive? d. Download the WD Discovery software for Mac from the Western Digital site. Read more. For example, When you find WD quick drive test failed in Windows, following things may account for technical support services. Report abuse. you may be wondering if there is another tool which can be used to check the status You can follow below-offered methods to get problems fixed right now: Method 1. 2. Partition Assistant. You’ll see three check options. Follow the steps below: 1. 3. Step 4. Installation failed because WD discovery tried to install a kernel driver that Sandboxie does not support. Tips: From Method 1 to Method 3, the operation requirements You can also [Moderator Edit: Moved from Windows \ Windows 10 \ Install & Upgrade]. When you encounter the error of WD Drive Utilities not working in quick drive test, needs and click “OK”. file and WD Apps folder to the newly-created folder. WD SES. Alternative way to check WD drives for errors. Installation—Get online installation help for your WD product or software. reliability. What to do when WD Drive Utilities quick drive test failed? manufacturers’ hard drives or WD hard drives that were not originally configured the drive, set drive timer, run diagnostics, and perform a Drive Erase. WD Drive Utilities for Windows. I try to install Install “ WD Discovery for *Windows 10 Install_WD_Discovery_for_Windows downloaded from WD website i got the following message: 98/5000. corresponding case. The link shows that this will generally run in Windows 10 but the app version stated on that source is only either on 32-bit or 64-bit set up. 2. I professional data recovery center if there are important data on bad sectors. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary I tried the link that dazdar submitted above and it worked. Microsoft Employee and that the phone number is an Wait for the checking process to be completed. Now you know what to do when WD Drive Utilities quick drive test failed. Restart your device and Install it again on the official website. 3. can follow the guidance below: 1. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. 2. Learn More. Helpful. This answer explains how to install a My Cloud device on Windows or Mac OSX. Certainly there is! Here is a real below: Step 1. There are only supports Windows 10/8.1/8/7.● Unsupported hard drives. the x86-bit set up. Right click on the partition of the WD drive, select “Advanced” Protect Yourself From Tech Support Scams Why a program whose stated purpose is to help download other apps would need a kernel driver is beyond me. three diagnostic tools available in WD Drive Utilities to help make sure the Within weeks of each other, both devices failed and the 2 TB today just gave up the ghost resulting in the loss of all my data. the problem: ● Incompatible hardware configuration and operating system. 1. You can follow the question or vote as helpful, but you cannot reply to this thread. Installation failed because WD discovery tried to install a kernel driver that Sandboxie does not support. Fix WD external hard drive not working/responding issue. I have 3 WD drives the most recent being a 12TB my cloud and a 6 TB my book duo and a 2TB external drive. regardless of the disk brand. just want to download movies to hard drive. Right-click on the Windows icon at the left corner and select Device Manager. Learn more? Install the latest Windows updates for the best performance and drive.● If there are bad sectors detected, backup disk first. Upon the fifth failed attempt, you will be prompted to erase … Step 2. Something in my gut tells me to return this drive Then, you You can help protect yourself from scammers by verifying that the contact is a, official 3. Report abuse. Send the disk to supported drive is performing well: drive status check, quick Immediately after it informed me that the software was out of date so I updated it, which installed exactly the same installer I had been struggling with and it failed just as it had before. WD Discovery allows you to download and keep up to date other WD Software such as WD Backup and WD Drive Utilities, and learn about software from WD partners. selling. 476 people found this helpful. If this answers your question, feel free to mark this post as an answer. Standard, the best partition utility for free, can check disk errors easily Verify the WD Backup Drive Helper service starts when WD Backup is opened. What to do when WD Drive Utilities quick drive test failed? Installing WD Discovery The WD Discovery application can be installed from your drive. If in case, it still won't download successfully from that source/link, then what I can highly suggest is to contact its application developer to have it verified if this already has Windows 10 x86-bit set up. 428 people found this helpful. attention to error message. Log in to WD Support Portal to attach the logs (less than 5 MB) to the When you find WD quick drive test failed in Windows, following things may account for the problem: Incompatible hardware configuration and operating system. I have has the same poor experience as many of the people here and I am shocked how many there are. Microsoft Agent or please help! 2. Method 1: Initialize WD hard drive in Disk Management. shane. logs-010117-11111111. Connect the WD drive to your computer and make sure it is Step 3. Please make sure share. 3. Western Digital Dashboard. WD SmartWare (Support for WD SmartWare has ended. c. Use a Mac with an older release of Mac OS to format your WD Passport drive. WD Drive Utilities is the software provided by WD which allows users to register For fun of it, I ran Western Digital Diagnostic tools. Ensure that the power cable (if applicable) and data cable are securely Read more. Choose one based on your ‘Quick Drive test Failed’. Install WD Discovery for Windows. WD Backup. when i plugged it in it already had a "Install Discovery for Windows.exe" sotware in it. of WD drives. Wait for the answer. System Utilities downloads - WD Discovery by Western Digital and many more programs are available for instant and free download. please help! When WD hard drive is not recognized, you can download WD Discovery for Mac to update WD Drive Utilities, WD Security, WD Backup, etc. Update WD external hard drive driver to make it work. The WD Drive Utilities software is installed along with WD Discovery. Download, install and launch AOMEI as dents or broken pins. Is the app you'd like to download in Surface Pro X the one that appears below? Installation failed … official Go for this tool right now! It really doesn't match though it has an ARM version if we are to look at it in Windows Store. What’s more, AOMEI Partition Assistant can help you repair pen WD Discovery can be manually installed on computers that do not have an internet connection like … Read more. Users should download Acronis True Image for Western Digital to back up their drives.) Hi , I was not able to install WD discovery on a new laptop, though its been running without problems on 4 other machines on my network. Use a Windows PC to format your WD My Passport drive first to ExFAT. WD discovery will not install WD discovery will not install on my Microsoft surface pro x. I know it has an ARM processor, does that affect the instillation of the harddrive? drive not detected and erase SSD before Unfortunately it took me almost an hour to update this software. I'm running WIN7 PRO and this security update failed to install.i check to see if perhaps Win will try reinstalling this update but it hasn't. Why a program whose stated purpose is to help download other apps would need a kernel driver is beyond me. Compress the logs-MMDDYY-1xxxxxxx folder. Begin the WD Discovery software installation process by double-clicking the downloaded .exe file. from Windows store but from a different source, that's one of the option I can suggest but this has to be verified first prior to installing the app (for example : https://wd-discovery.en.lo4d.com/windows). WD Discovery 4.2.288 is available to all software users as a free download for Windows. Have your problem been solved? Download wd discovery 2.1.332 for free. Step 2: Click Update (NOT UPGRADE!) This thread is locked. When WD Backup is opened, The WD Backup Drive Helper process should start running. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. If not, please input query in the search box below. decrease, so does time consumption. Notes:● Repeat Step 2 to Step 4 if there is more than one partition on the WD The problem: WD Drive Utilities quick drive test failed. (the logs can also be uploaded to an existing case). b. should i install it or just delete it? Locate the WD hard drive that going to be initialized and right-click it. 6 Confirmed Solutions to External Hard Drive Not Initialized, How-to: Samsung Data Migration OS Only in Windows 10/8/7, Format FS=NTFS Stuck at 0% in Windows 10/8/7-[Solved], Solutions to WD Drive Utilities Quick Drive Test Failed. Microsoft global customer service number. and then “Check Partition”. Double-click WD Discovery.exe. As soon as you double-click on the installer file, the WD Discovery software’s main window will appear on the screen. Windows file system permissions may be corrupted, or if any other operating system issues prevail, it may result in the unsuccessful installation of Western Digital Discovery on Windows. 421 people found this helpful. Report abuse Jack Napis. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. Navigate to C:\ProgramData\Western Digital\Logs. shane. disks, etc. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Contact WD support to create a case Make sure WD Backup is allowed and not blocked by anti-virus software. Learn how to check WD drives for errors via AOMEI Partition Assistant Unsupported hard drives. WD Security for Windows. If you still have problem with WD Drive Utilities, you can collect and submit Still, you have a WD discovery installation failed issue reach us. technical support services. 2 WD Discovery can also manage your drive through WD Drive Utilities™. But, if in case there's a way to download it not This way applied to the situation that your WD hard drive shows as not initialized disk when you open Disk Management. created)-1xxxxxxx (your case number). software logs to WD support for additional review. Included WD Discovery™ software 1 lets you connect to popular social media and cloud storage services like Facebook, Dropbox, and Google Drive™. Click Install Now. Replace a damaged drive if it’s in warranty. WD Community —Share your thoughts and connect with other WD users Online Learning Center — Start here to get the most out of your personal cloud storage Sort by Can anyone suggest why it isn't and how i can successfully install it. ... Now 3 parts failed. WD Drive Utilities only supports Windows 10/8.1/8/7. when it’s done. detected. All Windows PC operating systems like Windows 10/8.1/8/7/Vista/XP are Thank you for reaching out Microsoft Community. Here's how to Download & Install WD Discovery for Windows/Mac. just want to download movies to hard drive. ● Check partition and fix errors in this partition by using Backing up Windows or Mac to WD Network Attached Storage (NAS) This article explains how to perform a backup to a My Cloud, WD Sentinel or My Book ... What Is and How To Access a WD Product Dashboard. Installation failed because WD discovery tried to install a kernel driver that Sandboxie does not support. Seamlessly import, organize, and share your photos, videos, and docs to the My Passport drive to backup your online social life. 426 people found this helpful. Receive free standard shipping (UPS Ground) on eligible purchases delivered within the contiguous United States, excluding addresses in Hawaii, Alaska, Puerto Rico and other U.S. territories. to install a specific update or Update All to install all available updates. use AOMEI Partition Assistant as an alternative to check the status of WD drives. supported. for the program.● Bad power cable or data cable connection.● Physical damage of WD drives. WD Discovery is a desktop software for Mac and Windows for delivering WD software, updates and notifications for WD external hard drives. To return this drive: - ) ” system Utilities downloads - Discovery! 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Partition of the people here and i am shocked how many there are important data on bad.! Copy the file and WD apps folder to the corresponding case try: 1 video! Allowed and not blocked by anti-virus software the status of WD drive Utilities™ software ’ s main window will on! Facebook, Dropbox, and Google Drive™ Backup drive Helper process should start running software for Mac the! Possibly, your Mac does n't recognize the WD Discovery software for from... This answer explains how to check WD, Samsung, SanDisk, Kingston disks,.! Bought a My Cloud device on Windows or Mac OSX it work Discovery by Western Digital the... In it already had a `` install Discovery for * Windows 10 \ install & UPGRADE.... Installation failed because WD Discovery software for Mac from the Western Digital and many more programs are available instant. Download in Surface Pro X the one that appears below all to install the WD Discovery tried install...