If it doesn't boot up, try an Altboot from a USB key. I have the correct information, such as DNS, domain name, smtp, user and password. Enter a valid e … So my answer there is either No or I don't know. You know you have to actually state what the issue is right? Xerox WorkCentre 3335/3345 manual : Scanning. This field gets populated when you first setup SMTP, but does not get changed when you change the SMTP section later. Enter a valid e-mail … via SMTP without authentication. Make sure the login name and from address are identical.Also make sure both logins are set to System before you type them in. I'm facing issues sending emails to external domains. And verify it is exactly the same as the other locations above. As per the below link we are configuring the scan to email using SMTP Client Submission (option 1) We have recently migrated from on-premise Exchange to Office 365. Currently there are 3 versions considered Newest At the time I tested, I was on the 68.10.71 PL1-R1 release, 027-779, = Invalid SMTP auth (Usually means you picked the wrong option at the bottom [device vs network]), 027-778,  = Incorrect SMTP auth (it's a login failure). Thanks. Is it SMTP client submission or SMTP reply? the default username is admin and the password is null/blank/empty One thing to remember is that the sender's email address needs to be an Office 365 account or an alias. To access the web interface, users must also obtain the IP address of … So General can gets months of testing, and spars can get hours/weeks, because they just test what has been changed. Send documents directly from an MFP to email, online storage or even translation. I noticed from your post that you selected authentication on device rather than on network - and hey presto it works (I had all the other settings). The reply email address should be the same as your Office 365 email address that you use to logon with to Office 365. To access the web interface, users must also obtain the IP address of … The links above do give you guidance on the methods to connect the device to Office 365. Prior to the migration, we configured our Konica Minolta's - all C224e models - to our on premise SMTP server. Current Process for Scan to Email Set-Up To set-up Scan to Email, first email provider’s settings must be obtained and entered on several screens of the web interface for the Xerox device as shown below. The Microsoft 365 or Office 365 connector that you configure authenticates your device or application with Microsoft 365 or Office 365 using an IP address. © 2021 XEROX CORPORATION. I can use Office365 just fine on through SMTP settings on the Versalink C405 and B7035, smtp.office365.com on port 587 using STARTTLS. To enable and configure DNS settings, click on the [Properties] tab, and then click on the [TCP/IP] link under the Protocols folder. Email Account. We only scan to email for internal addresses and not external. Once complete click save, you are now ready to enter email addresses into the address book ready for scanning. Our VersaLink C405 works fine with the Office365 SMTP Server until the update to the latested firmware. Click This PC, located on your desktop. Enter an Office 365 email address in Default [From:] Address field. We have a couple of XEROX WorkCentre 7845 copiers, that has an option to send scanned item directly to any email addresses. Joe thanks for the screenshot above. Share them with others and work together at the same time. Looks like it came back with the wrong IP address and the tool couldn't find it again, or the PC/Laptop dropped the LAN. How to set up Scan To Email for Office 365. I try your sollution and then printer was dead! I had been trying and trying to get email using office365 to work without any success. Find the “Scan to Email” options: Now you need to enter the following: From Address: Use the Office 365 Account Email Address you want to use for the printer; SMTP Server: smtp.office365.com; SMTP Port: 587; Tick the box that says “Always use secure connection (SSL/TLS)” Username: Use the Office 365 Account Email Address you want to use for the printer; Password: Enter the password for the account you want to use. Current Process for Scan to Email Set-Up To set-up Scan to Email, first email provider’s settings must be obtained and entered on several screens of the web interface for the Xerox device as shown below. I can also use the Office365 app from App Gallery without issue. For Office365, you may have firmware too old to do SHA-2 Encryption, so before proceeding, bring the firmware up to the latest, Make sure the time is correct, if it is wrong by 3 minutes or more it will stick sending and just say "processing". https://drive.google.com/file/d/1wrdINW0CUd-gcrX1w0Iwa1j2ezivr3ZJ/view?usp=sharing. Then go to CWIS > Properties > Services > Email > Setup and edit the From Field entry. Yesterday, we have had 3 of our clients report that suddenly they are not able to scan to email - all three clients use Microsoft's O365 SMTP servers. it seems the problem comes with the current Firmware 68.10.91 !! Contact your System Administrator for assistance configuring DNS. All rights reserved. See the Related Content section for additional information. NOTE: If your network is configured to provide such information, it may be possible to find the SMTP Server address automatically. 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