Don’t ask questions about broad concepts or ideas. It’s time to get feedback and insights from your webinar attendees. Your survey should generate a variety of different feedback to assess satisfaction. Strongly Agree Agree Most webinar platforms will include some form of automated email follow-up system. Log in to your account at https://global.gotowebinar.com. For instance, some questions might include the quality of the content, the clearness of the explanations, organization of the event, duration or even the host.. Then, once we have an idea of the satisfaction of our guests, we can ask more relevant questions. On the flip side, they do take more time to analyze because you either need to review them manually, or use a technology that can look for specific phrases in the answers. Was this your first time attending one of our events? 90% of individuals who attend a Knotch webinar say they find it helpful. Web survey powered by SurveyMonkey.com. We also use third-party cookies that help us analyze and understand how you use this website. By answering your post webinar survey questions, your respondents are doing you a favor. Post webinar surveys are an essential step in your webinar funnel and you shouldn’t for them. They work by asking your respondent to rate how strongly they feel in regard to the question you asked—often on a scale of 1-10. Positive reviews are a great way to show that your webinars are worth taking part in for future events. Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. A post attendee URL directs users to a specific page to have them provide follow-up information or get more information. Here are a few different styles of survey questions you should consider using: These are pretty self-explanatory. With this simple question, I’m able to narrow down what worked and what didn’t work. How do we know that? According to Survey Monkey, respondents are more likely to finish shorter surveys. This helps your webinar attendees feel valued. Project WET Foundation : 1. quality of sound, spelling mistakes in the presentation, etc. Your questions should gather quantitative data and demographic information, and qualitative feedback (sentiment about the webinar). Whether it is positive or negative doesn’t matter. Question Title How would you rate the pre-training preparation? From the Dashboard, either create a new webinar or open an existing one. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience. This website uses cookies to improve your experience. Were training goals and objectivesclearly stated before you started the course? Tech issues can occur during your webinars and they could ruin an audience member’s experience of your webinar. Therefore, we recommend asking your post webinar survey questions when the attendee leaves the webinar, or at the latest, two hours after the webinar ends. This will tell you if you’re reaching the right people. After you close a poll, you can choose to show the poll results immediately to everyone or at a later time during the session. Note: If scheduling a webinar with registration or without registration, first configure the webinar's settings, and then click Schedule before proceeding. In another life, he worked as a journalist at Business Insider and NJ.com. Your feedback will provide us with valuable information in producing future webinars. For example, in a recent webinar, we asked our attendees the question “What are you doing with your events budget from now until the end of June?” Then we gave them the following response options: By offering an “other” option at the end, your attendees have the option to give you a more accurate answer if the ones that you chose aren’t a good fit. Real Estate Forms. But asking any questions won’t give you the insight you need to improve. It’s important to have one or two questions that address the performance of the webinar hosts and speakers, as many people decide whether or not to attend a webinar based on who is presenting. This granularity is more helpful than did everything work okay? You need to write your questions based on the exact information you’re looking to get. What was your favourite thing about the event? Open-ended questions Here are some examples of each of these types of questions that you may find in a post-training survey. Scroll down and click the “Branding” tab. As a best practice, we ask at least one question to our attendees during our webinars. However, if you’re hosting your webinar with Zoom, as more companies have been doing, we recommend using their “Post Attendee URL” feature. Hey I'm Ryan. OK Question Title * 2. These cookies do not store any personal information. That’s where post webinar survey questions come in. Here are some sample questions: 1. Generalities won’t arm you with the detail that can help improve your next live event. But there’s more to it than that. Lastly, positive reviews are a powerful form of social proof. Ask participants to rate the date, location, speakers, vendors, and catering of the event. That means lots of businesses that have never made webinars before are now making them—and they could likely use some feedback on how they’re doing. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. You can track these metrics in real-time through the Knotch dashboard and receive actionable insights. Asking questions about the speakers will help you determine who to feature on future webinars. “So in our post webinar survey questions we’re always sure to ask for that.”. 2. Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. This category only includes cookies that ensures basic functionalities and security features of the website. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of … Surveys are a great way to understand where your content can be more thorough. Survey questions during the webinar can help guide the second half of the webinar, and make it more useful for your attendees. Here ar… This question type usually leads to really helpful insights. Structuring & Sending Post-Event Surveys. You can learn about more about me over at the about page :). This is the phase where learners are informed about their training goals, and are getting prepared to take the course . 3. “One of our most important considerations is who attended our webinar,” says Dominic Collard, head of content at GoCardless. If you’re strategic in how you ask your questions, you can also uncover new topics to talk about in your webinars. How they rate the technical side of the webinar – they can let you know about issues you were unaware of during your webinar, e.g. Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Attendee feedback lets you know if what you’re doing is working, and how you can improve. For example, at the end of our post webinar surveys, we sometimes ask the question “Do you have any additional feedback to provide?”. Learn how to launch a poll, show poll results and create polls in session. 2. Use several specific questions rather than one broad question. During Webinar Questions. This is where the real insights hide. Not only that, but it will get the best response rates in this timeframe. Clear, easy-to-answer questions are key to a strong survey. Be sure to leave an “other” option to capture answers you may not have thought about. It should also include questions about the pre-training phase. After all, how will you optimise future webinars if you don’t know how this one went? Maximize public participation in future events by finding out what keeps people coming back for more. 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